loader2
Login Open ICICI 3-in-1 Account
  • Text Size
  • Text to Speech
  • Color Contrast
  • Pause Animations
Open ICICI 3-in-1 Account

How can we help you ?

Choose the category to find the help you need

    Announcements

    All you need to know about Buy Now Pay Later (MTF) while investing in Stocks...
    Read More
    Why is the quantity of shares in my Demat account not matching the quantity in my Portfolio?

    The shares displayed in your Demat account and your Portfolio may not match due to the following reasons:

    • Transactions carried out outside ICICI Direct:

    If you have carried out transactions on another platform and transferred those stocks directly into your ICICI Direct Demat Account, it can lead to mismatch in Portfolio and Demat holding

    With effect from 27th May, 2026, all off-market transactions undertaken in your linked demat account post this date, will be auto-updated in your Portfolio. In case, the transactions are not auto-updated in your portfolio, then you have to manually update your portfolio.

    How to update the off-market transactions manually in your portfolio:

    You can add the missing transactions on the Portfolio page using any of the following methods:

    1. Through Advance Options: Go to Portfolio → Click on Advance Options → Select Add New Transaction Manual → Add your transactions.

    2. Through Transaction History: Go to Portfolio → Under the Actions column, click on the edit icon for the stock → Click on Transaction History → Select Add Transaction.

    3. Through File Upload: If you have multiple entries to update, you can upload a file containing the transaction details: Go to Portfolio → Click on Advance Options → Select Upload New Transaction.

    • IPO Allotment Outside ICICI Direct:

    In case you have received allotment of shares in an IPO that was not applied via ICICI Direct, said holding is not auto-updated and you need to manually update those shares in your Portfolio.

    • Corporate Actions:

    In case of corporate action like demerger, your Demat holdings will get auto-updated, but the Portfolio might not reflect these changes automatically. This can lead to a mismatch between the two and you may need to add manual entries.

     

    Why are my MTF shares not shown in Demat Holdings on ICICI Direct? How do I add shares to my Portfolio? How can I transfer shares bought on another broking platform to my ICICI Direct demat account? Why is there a sudden drop in the P&L on my shares in Portfolio? How is the calculation of Profit and Loss done in the Portfolio? Can I manually add and edit entries on Portfolio? Will my manual entries have an impact on my Capital gains or P&L statement? How do I add or modify the transactions in my Stocks Portfolio? How can I see corporate action entries (Split/Bonus/Merger/Demerger) in my Portfolio? How is the average price of stocks determined in Portfolio as per FIFO method? Can I see the details of the stock that I held in the past but do not hold today? How is the computation of “Qty held for more than 1 year” done? Why are the demerger shares I received reflecting under my Demat Holdings but not in my Portfolio? Why have I not received split or bonus shares in my Portfolio? How are intraday transactions (Buy/Sell) treated in Capital Gains? Why am I not able to add shares in my Portfolio? How do I allocate shares in my Demat Account? How to update cost price in Portfolio? What is the difference between Portfolio page and Demat Holdings page?
    All you need to know about the Bajaj Finance Limited Stock Split and Bonus Share Issue
    What are the reasons behind a mismatch in Portfolio and Portfolio Beta? What is Portfolio Beta? How is Portfolio Beta different from Portfolio? What is the difference between Portfolio Beta and Demat Holdings? What are Holdings, Negative Holdings and Zero Holdings? Why is there a difference in Profit and Loss in my Portfolio and Profit & Loss Statement? How can I download dividend details of the stocks I hold? How can I download a summary of my Portfolio on website? When I go to Portfolio Beta page, the below nudge is displayed: ‘There are stocks in your portfolio for which you can update the purchase details.’ What does it indicate? The below nudge is displayed when I go to Portfolio Beta page: ‘There is a mismatch of quantities in 5 stocks of your portfolio’ Why am I shown this nudge in Portfolio Beta page? What does it indicate? I have bought/sold shares. When will it reflect on the Portfolio page?
    HDFC Bank Bonus Issue - Impact Across Your Portfolio & Trading Positions