ICICI Lombard
Car Insurance Package Policy
Prices starting @ ₹2,094/year
GET QUOTE This amount refers to the third party rates only
What is Car Insurance?
Car Insurance offers financial protection against theft, accidents, fire, natural/ man-made disasters, or third-party liabilities for your vehicle. In exchange of an annual premium, a package policy saves you from paying hefty repair or replacement costs in case of accidents or third-party claims.
Types of Car Insurance
Stand-Alone own damage private Car Insurance
Covers repairs damage to your own car due to accidents, theft, natural calamities, or man-made events. It is an optional coverage that can be purchased in addition to the mandatory third-party liability insurance for a full coverage.
Third-Party insurance
Covers death of or bodily injury to any person and damage to third-party property caused by your vehicle. It is mandatory by law.
Comprehensive insurance
Combines the mandatory third-party liability cover, the Own Damage (OD) cover, and the personal accident cover.
Why comprehensive Car Insurance matters?
Third-party liability
Meets legal requirements as per the Motor Vehicles Act 1988
Own Damage & Theft Cover
Protects your car from accidents, fire, flood, malicious act, and theft.
Lower out-of-pocket costs
Major repair expenses are covered by the policy.
Customisable Add-ons
Add optional covers like Zero Depreciation, Engine Protect Plus, Road Side Assistance and more for enhanced safety.
Benefits of ICICI Lombard Car Insurance cover
No-Claim Bonus* (NCB)
Get up to 50% discount on premium for every claim-free year.
Cashless Network
Access our network of 6,800+ nationwide garages for worry-free repairs.
Custom Add-ons*
Enhance your coverage with add-ons like Engine Protect Plus & Road Side Assistance.
Instant Claim Settlement*
Enjoy quick payouts via InstaSpect digital process.
24x7 Support
Prompt Customer Service for fast resolution through the IL Take Care App.
Personal Accident cover for owner-driver
Pay compensation up to Rs. 15 lakhs for bodily injury/ death sustained by the owner-driver of the vehicle due to an accident. This cover is mandatory for a period of one year.
Car Insurance Add-Ons
Zero Depreciation
No amount will be deducted for depreciation in case of parts replaced on account of damage to the vehicle insured and/ or its accessories.
Road side Assistance
Covers emergency assistance services like Towing on breakdowns/ accidents, Flat Tyre, Battery jump start, Minor Repairs and many more
Consumables Items
Covers expenses incurred on the Consumable Items in the event of damage to the vehicle insured and/ or its accessories. Such Consumable Items will include, nut and bolt, screw, washers, engine oil and the like.
Engine Protection Plus
Covers expenses incurred in repair or replacement due to consequential damages arising out of water ingression/ leakage of lubricating oil leading to loss or damage to Engine Parts, Differential Parts or Gear Box parts
Garage Cash
Pay a daily allowance while your car is being repaired in the garage. Pay the lump-sum amount in the event of Total loss/ Cash Loss/ Constructive Total Loss of the Insured’s vehicle
Loss of Personal Belongings
Covers loss of personal belongings on account of damage to or theft from the Insured vehicle.
What’s Covered
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Accidents
Damage due to accidental external means
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Theft
Coverage for theft of the vehicle.
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Third-Party losses
Covers death of or bodily injury to any person and damage to third-party property caused by your vehicle.
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Calamities
Protects against natural disasters like floods, earthquake, cyclones and man-made events like riots or malicious act.
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Personal Accident cover for owner-driver
Pay compensation up to Rs. 15 lakhs for bodily injury/ death sustained by the owner-driver of the vehicle due to an accident. This cover is mandatory for a period of one year.
What’s Not Covered
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Wear & Tear
Wear and tear, and depreciation of the vehicle
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Pre-existing Damage
Any damage that existed before the policy start date.
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Illegal Driving
Damage caused while driving under the influence of alcohol or drugs.
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Breakdowns
Expenses to repair mechanical or electrical breakdown, failures or breakages.
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No Valid Documents
Driving without a valid driving license, Registration Certificate (RC), etc.
Why do
you need
Car Insurance?
Mandated by law
Third-party liability insurance is mandatory under the Motor Vehicles Act of 1988.
Cashless repairs
Enjoy repairs at network garages with no out-of-pocket expenses.
Peace of mind
Financial protection reduces stress and brings security.
Personal Accident cover for owner-driver
Pay compensation up to Rs. 15 lakhs for bodily injury/ death sustained by the owner-driver of the vehicle due to an accident. This cover is mandatory for a period of one year.
Third-Party liability cover
Covers death of or bodily injury to any person and damage to third-party property caused by your vehicle.
Things to consider before buying Car Insurance
Claim Settlement Ratio
Choose insurers with a high claim settlement ratio, as it indicates reliability and trustworthiness.
Customer support
24x7 quick, responsive service matters, especially during emergencies.
Network garages
More cashless garages = faster, hassle-free repairs and claims.
Balanced IDV
Don’t understate your car’s value. Right IDV will serve you good at the time of claim.
Tips to avoid Car Insurance claim rejections
Report the Incident on Time
Inform ICICI Lombard right after the incident, as delays can void your claim.
Hold a Valid License
No license = automatic claim rejection, no exceptions.
Use Authorized Garages
Stick to insurer-approved service centres for quick repairs.
Disclose all Vehicle Modifications
Always declare any upgrades or changes to your vehicle.
Know Policy Exclusions
Understand what’s not covered to avoid invalid Car Insurance claims.
Steps to raise a Car Insurance claim online
In the event of an accident, theft, or third-party damage, reach out to us as soon as possible through any of these ways:
- Call our 24/7 toll-free number: 1800 2666
- Use the IL Take Care App – tap File a Claim
- Register on the ICICI Lombard website
- SMS CLAIM to 575758
Provide your:
- Policy/Cover Note Number
- Vehicle Registration or Chassis Number
- Incident Details (Was it damage or theft?)
If your car is damaged, complete a video survey using the IL Take Care App:
- Go to Claims > File a Claim with InstaSpect
- Share the incident time, date, and location
- We’ll start a live video survey—ensure good lighting and strong internet
- Follow the app’s instructions to capture vehicle angles
- Upload the required documents and e-claim form
Submit documents needed for claim processing. This may include:
- RC Copy
- Driving License
- FIR (for theft)
- Repair Estimate
The Insurer will assess the damage and verify documents. If everything is in order, the claim will be approved and processed smoothly.
Documents Required when Submitting Your Car Insurance Claim Online
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Claim form
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Copy of your insurance policy
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Your car’s RC
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Tax payment receipts
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A copy of the police FIR
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An estimation of the car repair amount
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Original repair cost and payment receipts
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Garage address (where the car was inspected)
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Claim formA copy of the police FIRA copy of your car’s RCA copy of the driver’s license (DL)A Stamp for the registered vehicle’s original documents.
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A copy of your Car Insurance policy
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Theft declaration form from the RTO
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A copy of the police FIR
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Forms 28, 29, 30, and 35
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Tax receipts
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Subrogation letter
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The original RC book
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The previous policy information, such as the name of the insurer, duration, and time of the insurance policy.
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Claim the discharge voucher together with the revenue stamp signature
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Items like warranty cards, booklets, and duplicate keys
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Official RTO intimation concerning theft and vehicle discontinuation.
Understanding insured declared value (IDV)
The Insured’s declared value (IDV) is the maximum amount your insurer will pay you in the event of total loss or theft of your car. The value is based on the manufacturer’s listed selling price and is arrived at by deducting the depreciation of the vehicle.
How it’s calculated:
IDV = Manufacturer’s listed selling price – Depreciation
( + Accessories Cost of Accessories – Depreciation on accessories, if applicable)
Right IDV will serve you good at the time of claim
What Affects IDV in Car Insurance?
Car Type
For example, SUVs usually have higher IDV than hatchbacks or sedans.
Age & depreciation
As the car gets older, its value depreciates. Older cars = higher depreciation = lower IDV.
Accessories
Fitted accessories, especially those added after purchase are added to the IDV after applying depreciation
Make & model
Premium will vary based on how expensive the car is. Premium or luxury car models typically have higher IDVs.
Registration Location
Ex-showroom prices differ across cities, which slightly impacts the IDV.
How Does Depreciation Affect Your Car Insurance?
Depreciation reduces your car’s market value over time and directly impacts your IDV, which is the maximum claim amount you can receive from your insurer in case of total loss or theft.
Car Age vs. Depreciation Rate:
Rate of depreciation for all other parts including wooden parts will be as per the following schedule.
| Age Of The Vehicle | % Of Depreciation |
|---|---|
| < 6 months | Nil |
| 6 months – 1 year | 5% |
| 1 – 2 years | 10% |
| 2 – 3 years | 15% |
| 3 – 4 years | 25% |
| 4 – 5 years | 30% |
| 5 – 10 years | 40% |
| > 10 years | 50% |
Depreciation on Specific Parts:
| Component | Depreciation |
|---|---|
| Glass parts | Nil |
| Fibreglass Component | 30% |
| Rubber/Plastic/Nylon parts, tyres and tubes, batteries and air bags | 50% |
| Painting | 50%* |
For Example
If you bought a car in 2022 for ₹15 lakhs → After 1 year @ 10% depreciation → IDV = ₹13.5 lakhs , If total loss occurs, max claim = ₹13.5 lakhs → You bear the rest unless you have Zero Depreciation Cover
Car Insurance Glossary: Terms You Should Be Aware Of
First Notification of Loss (FNOL)
It’s the first report you make to your insurer after an accident. Must be done as soon as possible to avoid claim rejection.
Proof of Loss
Documents that work as proof of the damage/loss, like an FIR or No-Trace Report for theft claims.
Compulsory Deductible
The fixed amount you must pay during a claim, which is set by IRDAI based on your car's engine size.
Incurred Claims Ratio
Percentage of claims paid vs. premiums collected. It indicates the insurer’s financial health.
Endorsement
It’s the process of modifying your existing policy details after it’s issued.
Claim Settlement Ratio (CSR)
It’s the percentage of claims an insurer settles against claims received. The higher the CSR, the better the chances of your claim getting settled.
Cashless Garage
Partnered repair centre where the claim is settled by the insurer directly with no upfront cost to you.
Legal Liability
Legal liability is the legal responsibility that falls on you to compensate others for injury to, death of any person or third-party property damage caused by your vehicle.
Frequently Asked Questions
Disclaimer
The information mentioned herein above is only for consumption by the client and such material should not be redistributed.
ICICI Securities Ltd. ( I-Sec). Registered office - ICICI Venture House, Appasaheb Marathe Marg, Prabhadevi, Mumbai - 400 025, India, Tel No : 022 - 6807 7100. I-Sec acts as a Composite Corporate agent having registration number –CA0113. Corporate Agent of ICICI Prudential Life Insurance Company Ltd, HDFC Life Insurance Company Limited, ICICI Lombard General Insurance Company Ltd, Care Health Insurance Ltd, Star Health and Allied Insurance Ltd, HDFC ERGO General Insurance Company Limited, ManipalCigna Health Insurance Company Ltd, Aditya Birla Health Insurance Co. Limited, Tata AIG General Insurance Company Limited & Go Digit General Insurance Limited. Please note, Insurance related services are not Exchange traded products and I-Sec is acting as a corporate agent to solicit these products. All disputes with respect to the distribution activity, would not have access to Exchange investor redressal forum or Arbitration mechanism. The contents herein above shall not be considered as an invitation or persuasion to trade or invest. I-Sec and affiliates accept no liabilities for any loss or damage of any kind arising out of any actions taken in reliance thereon. Investments in securities market are subject to market risks, read all the related documents carefully before investing. Insurance is the subject matter of the solicitation. The advertisement contains only an indication of the cover offered. For more details on risk factors, terms, conditions and exclusions, please read the sales brochure carefully before concluding a sale. ICICI Securities Ltd. does not underwrite the risk or act as an insurer.
*Add-ons are subject to payment of additional premium.
*Rate of Depreciation for Painting: In the case of painting, the depreciation rate of 50% shall be applied only on the material cost of total painting charges. In case of a consolidated bill for painting charges, the material component shall be considered as 25% of the total painting charges for the purpose of applying the depreciation
*Instant approval is subject to policy terms & conditions and type of loss/damage. Approval would be subject to physical survey of the vehicle wherever deemed necessary. The insurer reserves the right to conduct a physical survey in accordance with the regulatory prescriptions. This is not applicable for major loss & TP claims.
*No Claim Bonus will only be allowed if the policy is renewed within 90 days of the expiry date of the previous policy and there's no paid/pending claims on the previous policy. It is applicable for own damage section of the policy. Complete transfer of NCB can be done based on NCB reserving letter availed by the customer on the old vehicle provided the insured person remains the same. This will not be over and above the existing NCB in policy. Only either of the two can be taken.