loader2
Login Open ICICI 3-in-1 Account
  • Text Size
  • Text to Speech
  • Color Contrast
  • Pause Animations
Open ICICI 3-in-1 Account

How can we help you ?

Choose the category to find the help you need

    Announcements

    Everything You Need to Know About CAS Before August 3, 2026
    Read More
    Stocks Back

    General Queries

    How do I protect myself against financial fraud (Investor alert – Unauthorised use of ICICI Securities brand name)?

    Important: Fraudulent Activity and Unauthorized Use of ICICI Direct & ICICI Securities Brand in India

    It has come to our (ICICI Direct) notice that certain unknown persons/entities claiming to be part of ICICI Direct / ICICI Securities are soliciting/offering services with respect to trading activities through various online platforms, including WhatsApp groups.

    Based on the limited information available to us, we believe that the activities being undertaken by the person/s or entity/s purporting to be part of ICICI Direct and/or ICICI Securities are illegal and fraudulent. Such activities also deeply tarnish the goodwill and reputation of ICICI Direct & ICICI Securities. These activities are being reported to the relevant authorities for necessary action.

    We urge our investors and public at large to be cautious and vigilant in this regard and be wary of such unscrupulous person/s and/or entity/s impersonating ICICI Direct and/or ICICI Securities.

    In addition, we recommend that you DO NOT:

    • Make any payments without being certain the transaction is legitimate
    • Provide any personal information, data or KYC documents to anyone you do not know
    • Reply to suspicious emails, text messages & WhatsApp messages or contact the sender by any means of communication
    • Open suspicious websites, links, urls or attachments as this may lead to an attempt to infect your computer or other devices with a virus
    • Engage /respond to Call/SMS from unknown numbers especially from unknown/suspicious international numbers.

    Kindly note that ICICI Direct DOES NOT:

    • Ask anybody to join WhatsApp / Telegram groups for receiving recommendations on stocks leading to abnormally high, assured or guaranteed returns
    • Call/reach out to our customers from international numbers.
    • Offer assured or guaranteed returns on any of our equity/equity linked products.

    You may please refer this link (https://www.icicidirect.com/services/cybersecurity) for our official list of websites / mobile applications / social media handles of ICICI Direct/ ICICI Securities.

    What is Reverse Trade Cancellation Mechanism (RTCM)? When are funds credited to customers account? Can we do trading in BSE – Derivatives from ICICIdirect mobile apps? By when the profit will be credited to my bank account? Why Periodic Call Auctions (PCA) for Illiquid Stocks? What is the impact of the Settlement Holiday? Can a client trade in all scrips during Pre- Opening session? What is Periodic Call Auction (PCA), and how does it work?
    What steps do I need to complete on MF Central? What is CUSPA? (Client Unpaid Securities Pledgee Account) What actions does ICICI Securities take to liquidate CUSPA shares if I do not fulfil my outstanding payment obligations? How will my shares be released from CUSPA? Why am I unable to place certain orders when that stocks are present under CUSPA holdings?
    An important update enhancing the securities payout process for Margin Trading Facility (MTF) positions.
    What is Tax Loss Harvesting? What do you mean by capital gains? What is short term capital gain tax? How is it calculated? What is long term capital gain tax? How is it calculated? Help me understand the Tax Loss Harvesting Tool on ICICI Direct Website. How is dividend income taxed?
    Important Changes to Pay-In and Payout Processing effective 14th November 2024 Why haven't I received proceeds after sale of shares? Why am I getting frequent messages from NSE regarding funds and securities balance? (ICICI SECURITIES LIMITED on DD-MM-YY reported your Fund bal Rs. 0 & Securities bal 0. This excludes your Bank, DP & PMS bal with the broker - NSE.) Why am I receiving an SMS saying fund balance Rs. 0 sent by NSE? Update in Funds Payout & Margin Adjustment Process for Equity and F&O Trades How the fund payout process works for stocks and F&O? Why my payout amount is different from sales proceed / MTM profits ? How can I clear my outstanding amount in my ICICI Direct trading account?
    Settlement Holiday on account of Chhatrapati Shivaji Maharaj Jayanti on February 19, 2026 Settlement Holiday on account of Gudhi Padwa on March 19, 2026
    What is the deadline to clear outstanding obligations? What is the purpose of the SPOT product? What is considered an outstanding obligation?
    When will I get limits for my sell transactions in delivery? Why is Early pay-in of securities done? Is this EPI benefit allowed for all demat accounts? I have NSDL Demat Account, when will the cash sell trade value be released to my limits? Is this facility available for both Resident Individual and Non-Resident Individual clients who have NSDL Demat account? Is this facility available for CDSL Demat account holders? Are there any additional scenarios where limits from sale of securities will be withheld? What are Demat Charges for Early-pay in of securities?
    All you need to know about Infosys Buyback
    How does SEBI’s “SEBI Check” tool help verify UPI IDs? Who issues validated UPI IDs? Are there transaction limits for UPI in the capital market? How can investors ensure they don’t fall for fake UPI IDs? By when will old UPI IDs be phased out? Why are new @valid UPI IDs being introduced by SEBI? Do I (as an investor) have to use these validated UPI IDs? What happens to payments made using old UPI IDs? How do I know if a UPI ID is valid? What should I do if a payment fails with the validated UPI ID? Can an intermediary (broker) have more than one validated UPI ID? Do I always have to scan a QR code to transfer funds via UPI? How can I add funds to my ICICI Direct trading account via UPI?
    What is the meaning of the EBA entries in my bank statement?
    No record found
    Everything you need to know about Electronic Gold Receipts (EGRs)
    Closing Auction Session (CAS): A Step-by-Step Guide
    How are mutual funds taxed? How are delisted shares taxed? Can I carry forward my capital losses? Can I offset short-term loss against long-term gain? What happens if I don’t report my losses? How are bonus shares taxed? How are stock splits reflected in capital gains? What is the difference between realized and unrealized gains? What documents should I keep before filing my ITR? What if I traded through multiple brokers? Why are pledged shares not shown in my capital gains report? How do I report foreign shares or ETFs in my ITR? What is Short-Term Capital Gain (STCG)? What is Long-Term Capital Gain (LTCG)? How are capital gains calculated? Why is my capital gain different from my actual profit? How are ETFs taxed? Are sovereign gold bonds taxable? How are REITs and InvITs taxed? What documents are required to report income/loss from derivative trades in ITR? Does brokerage get deducted while calculating capital gains? Where can I view my dividend income Why is the dividend amount in my bank different from the report? Has TDS been deducted from my income? Is dividend income taxable? Where can I check TDS deducted? Which ITR form should I file? Which income should I report while filing ITR? Can I revise my ITR if I entered incorrect capital gains? Is intraday trading treated as capital gain? How is Futures & Options (F&O) income taxed? Is STT deductible? How is inheritance of shares taxed? How are rights issues treated for tax purposes? How are ESOPs taxed? How is gift of shares taxed? What happens if I sell shares bought through IPO? What is the holding period for different asset classes?