loader2
Login Open ICICI 3-in-1 Account

How can we help you ?

Choose the category to find the help you need

    Announcements

    All you need to know about Buy Now Pay Later (MTF) while investing in Stocks...
    Read More
    Stocks Back

    General Queries

    Is this facility available for CDSL Demat account holders?

    Currently, for CDSL account holders, the entire value of the cash sell transaction will continue to be withheld and will be released into your trading limits post market hours on the same day as per existing practice.

    a. For Resident Individuals: 100% of the sell transaction value is withheld and released into your trading limits post market hours.

    b. For Non-Resident Individuals: The amount after TDS deduction is withheld and released into your trading limits post market hours.

    When will I get limits for my sell transactions in delivery?

    Effective 10th November 2025, on sale of shares from an NSDL Demat account, the trading limit equal to the sale value will be available instantly*, enabling purchase of any stock on the same day.

    *Same is subject to receipt of acceptance from NSDL.

    Please note:

    i. The funds will continue to be credited to the bank account on T+1 day for cash sell transactions, as per the standard settlement timelines.

    ii. Instant limits will not be available for BTST trades.

    Demat charges applicable:

    1. The Demat Charges will be flat ₹20+ GST (inclusive of Depository Demat charge of ₹4.5) per scrip sold per day from the Demat account and Rs.4.5 for subsequent debit instruction in same scrip on account of depository charges.

    For example: Demat sell charges that shall be applicable if the same stock is sold multiple times in a day

    Sequence of Transactions in same stock on same day Demat Charge
    1st Transaction ₹20 + GST
    All subsequent transactions ₹4.5 + GST

    2. If sell orders of different stocks are placed on the same day, ₹ 20 + GST (inclusive of Depository Demat charge of ₹4.5) will be charged for each stock.

    For example: Demat sell charges that shall be applicable if a different stock is sold on the same day

    Stock / Contract

    Demat Charge

    Stock A

    ₹20 + GST

    Stock B

    ₹20 + GST

     

    Why is Early pay-in of securities done?

    When a client sells securities held in their demat account, the securities are blocked in favour of the Clearing Corporation. If the pay-in of securities is done before the settlement date, it is termed as Early Pay-in (EPI).

    When an early pay-in request is accepted by the depositories, the broker is allowed to pass on the benefit (limit) to the client against the cash sell transaction value.

    Is this EPI benefit allowed for all demat accounts?

    At present, this benefit is available only to clients who have linked their demat account with NSDL.

    I have NSDL Demat Account, when will the cash sell trade value be released to my limits?

    When the early pay-in (EPI) request for securities sold is accepted by NSDL, the entire value of the cash sell transaction will be released in real-time into your trading limits.

    Is this facility available for both Resident Individual and Non-Resident Individual clients who have NSDL Demat account?

    a. For Resident Individuals: 100% of the cash sell transaction value is released into your trading limits.

    b. For Non-Resident Individuals: The amount after TDS deduction is released into your trading limits.

    Are there any additional scenarios where limits from sale of securities will be withheld?

    1. If the sell trade is executed before the buy trade, it is considered a delivery transaction. In such cases, 100% of the sell value will be withheld.

    2. For BTST (Buy Today Sell Tomorrow) transactions executed on T+1 day, 100% of the sell value will also be withheld.

    • No trading limits will be provided during market hours for further exposure.
    • The withheld amount will be released after market hours.

    Example:
    If a BTST trade is executed on September 21 against a buy trade on September 20, with a value of ₹100, then ₹100 will be withheld. No limits will be provided during market hours, but ₹100 will be released after market hours on the same day.

    What are Demat Charges for Early-pay in of securities?

    When customers sell shares from their demat account, a demat charge is applicable to each stock, regardless of trade value.

    For NSDL Account Holders:

    a. If multiple orders of the same stock are placed on the same day, the following charges apply:

    i. ₹20 + GST (includes ₹4.5 + GST for NSDL) for the first executed order

    ii. ₹4.5 + GST for each subsequent executed order

    For example:

    Date Stock / Contract Qty. Sold Demat Charge
    02-Sept-2025 Stock A 23 ₹20.00
    02-Sept-2025 Stock A 17 ₹4.50
    02-Sept-2025 Stock B 50 ₹20.00
    02-Sept-2025 Stock B 15 ₹4.50
    Total Demat Charges   ₹49.00

    For CDSL Account Holders:

    a. A flat demat charge is applicable per stock, irrespective of the trade value, as per current practice.

    b. If multiple orders of the same stock are placed on the same day, ₹20 + GST (includes ₹5.5 + GST for CDSL) will be charged irrespective of the quantity sold.

    Date Stock / Contract Qty. Sold Demat Charge
    02-Sept-2025 Stock A 23 ₹20.00
    02-Sept-2025 Stock A 17 ₹0
    Total Demat Charges   ₹20.00
    How do I check the status of your shares (pledged / unpledged)?

    Follow the path given below to check the status of your shares (pledged/ unpledged):

    ICICI Direct Website: Log in>> Stocks >>Funds >>Shares as Margin >> Status Book/ Pledged Securities

    Mobile App → Log in >> Menu >> Stocks >> Shares as Margin >> Status Book/ Pledged Securities

    What is CUSPA? (Client Unpaid Securities Pledgee Account)

    The shares bought under delivery products which are not fully or partly paid shall be transferred to the ‘Client Unpaid Securities Pledge Account’ (CUSPA) and the same shall be auto-pledged in favour of ICICI Securities Ltd under CUSPA. The outstanding obligation at the end of T-day, along with combined ledger balances, shall be considered for the calculation and accordingly the shares will be considered for pledging under CUSPA. Communication about outstanding obligations shall be sent to the client via ‘Email’ and ‘My Messages’ about and Clearing Corporation shall transfer the shares to CUSPA.

    What actions does ICICI Securities take to liquidate CUSPA shares if I do not fulfil my outstanding payment obligations?

    On settlement date, such shares are eligible for Buy Today and Sell Tomorrow (BTST) transactions. However, if the customer fails to clear the outstanding obligation on the settlement date, ICICI Securities will liquidate the pledged securities to recover dues on T+2 days onwards on the best-efforts basis. Brokerage & charges as applicable. 

    How will my shares be released from CUSPA?

    If you fulfil the outstanding funds obligation on or before the settlement and before CC transfers, then such shares pledged to CUSPA will be released and the securities will be available as free balance in your demat account. In case only partial outstanding balance is cleared, then proportionate shares shall be released after the completion of the required processes.

    Why am I unable to place certain orders when that stocks are present under CUSPA holdings?

    If you have any stocks held under CUSPA holdings, you won’t be able to place new orders in the below products in both the exchanges until the shares are marked under CUSPA.

    1. MTF Buy

    2. Cash Buy including SEP / OneClick etc.

    3. GTT

    4. MTF T+n day CTD

    Where can I check if a stock is in MWPL ban?

    You can see the ban list on:

    • NSE/BSE official websites

    • ICICIdirect trading platform (under market updates) under

    F&O >> Stocks in ban

    An important update enhancing the securities payout process for Margin Trading Facility (MTF) positions.

    There is an important update that will enhance the securities payout process for Margin Trading Facility (MTF) positions.

    Starting February 24, 2025in line with SEBI guidelines, securities payouts will be directly credited to your active demat account by the Clearing Corporation and depositories (NSDL/CDSL).

    Key Changes to MTF:

    Auto-Pledge of MTF Shares - 
    All shares bought in MTF from Monday, February 24, 2025 will now be auto-pledged. You will no longer need to confirm the pledge every time you buy the securities under MTF.


    Key Points to Note:

    • No pledge confirmation link will be initiated
    • All shares will be auto-pledged
    • No change in pledge charges.


    What is Reverse Trade Cancellation Mechanism (RTCM)?

    RTCM was introduced with a view to restrain abnormal / non – genuine transactions executed with an objective of transferring profit / loss between entities or creation of artificial volume in securities / contracts.

    As per Exchange circular no. NSE/SURV/62493 dated June 18, 2024, Exchange will monitor transactions on an intraday basis, between a pair of PANs. As a new trade takes place between a pair of PANs, the quantity of the trade will get aggregated to either of the legs (First Leg or Second Leg) i.e. “First leg - where PAN “A” is the buyer and PAN “B” is the seller” or “Second leg - where PAN “A” is the seller and PAN “B” is the buyer”. At every trade instance after the above aggregation, wherever such aggregated quantity of two legs between PAN “A” and PAN “B” (i.e. first leg is where PAN “A” is the buyer and PAN “B” is the seller and second leg where PAN “B” is the buyer and PAN “A” is the seller) breach thresholds with respect to the specified parameters, the trade will be eligible for cancellation. 

    When are funds credited to customers account?

    Starting from March 18, 2024, fund payouts will be credited to your account after 3:30 PM on the next working day (T+1)

    Key Points to Note: You will get access to limits in your ICICI Direct account before the market opens on the next trading day, enabling you to execute other transactions for Equity and F&O.

    Impact of the change explained

    Equity Segment
    If you sell Rs. 1,00,000 worth of shares on March 18, 2024 (Monday), funds will be credited to your account on March 19, 2024, after 3:30 PM. Limits against this transaction will be available from the evening of March 18, 2024.

    F&O Segment
    For Futures & Options profit made on March 18, 2024 (Monday), funds will be credited to your account on March 19, 2024, after 3:30 PM. Limits against the profit will be available before the market opens on the next trading day, i.e., March 19, 2024.

    Can we do trading in BSE – Derivatives from ICICIdirect mobile apps?

    BSE – Derivatives is currently available from website only but it will be made available very soon on ICICIdirect mobile apps as well. 

    How do I protect myself against financial fraud (Investor alert – Unauthorised use of ICICI Securities brand name)?

    Important: Fraudulent Activity and Unauthorized Use of ICICI Direct & ICICI Securities Brand in India

    It has come to our (ICICI Direct) notice that certain unknown persons/entities claiming to be part of ICICI Direct / ICICI Securities are soliciting/offering services with respect to trading activities through various online platforms, including WhatsApp groups.

    Based on the limited information available to us, we believe that the activities being undertaken by the person/s or entity/s purporting to be part of ICICI Direct and/or ICICI Securities are illegal and fraudulent. Such activities also deeply tarnish the goodwill and reputation of ICICI Direct & ICICI Securities. These activities are being reported to the relevant authorities for necessary action.

    We urge our investors and public at large to be cautious and vigilant in this regard and be wary of such unscrupulous person/s and/or entity/s impersonating ICICI Direct and/or ICICI Securities.

    In addition, we recommend that you DO NOT:

    • Make any payments without being certain the transaction is legitimate
    • Provide any personal information, data or KYC documents to anyone you do not know
    • Reply to suspicious emails, text messages & WhatsApp messages or contact the sender by any means of communication
    • Open suspicious websites, links, urls or attachments as this may lead to an attempt to infect your computer or other devices with a virus
    • Engage /respond to Call/SMS from unknown numbers especially from unknown/suspicious international numbers.

    Kindly note that ICICI Direct DOES NOT:

    • Ask anybody to join WhatsApp / Telegram groups for receiving recommendations on stocks leading to abnormally high, assured or guaranteed returns
    • Call/reach out to our customers from international numbers.
    • Offer assured or guaranteed returns on any of our equity/equity linked products.

    You may please refer this link (https://www.icicidirect.com/services/cybersecurity) for our official list of websites / mobile applications / social media handles of ICICI Direct/ ICICI Securities.

    Is stock list available on ICICIdirect apps?

    Stock list information isn’t available in the app but you can check it in the main website through below path.

    Path: Website > Stocks > Services > Stock List

    By when the profit will be credited to my bank account?

    The profit will be credited in your bank account after 1:00 PM on T+1 day.

    Why Periodic Call Auctions (PCA) for Illiquid Stocks?
    • Provides a structured trading environment.
    • Ensures fair price discovery.
    • Reduces excessive volatility.

     

    To buy or sell illiquid stocks in PCA, place orders in the first 45 minutes.

    Transactions are executed based on order matching in the subsequent 8 minutes.

    What is the impact of the Settlement Holiday?

    1.

    All trades placed on settlement holidays in the Equity and Derivative segment will be settled the next day.

    2.

    All shares bought in Delivery on settlement holidays will be visible under Security Projection (BTST) holdings on next day but you will only be able to sell them till settlement holidays +1 day.

    3.

    All shares bought in MTF on settlement holidays will be visible under MTF positions but you will only be able to sell them on or after settlement holidays + 2 days.

    Can a client trade in all scrips during Pre- Opening session?

    Clients cannot trade during the pre-opening session; however, they can place orders.

    Such orders can be placed for any scrip.

    What is Periodic Call Auction (PCA), and how does it work?

    When a stock is under Periodic Call Auction (PCA), it means the stock is classified as illiquid by the exchange due to its low trading volume and limited investor interest. Instead of real-time continuous trading, these stocks are traded through scheduled auction sessions. This mechanism is designed by SEBI to curb price manipulation, enable better price discovery, and protect investor interests.

    How it Works:

    In a PCA (Periodic Call Auction), buy and sell orders are gathered over a set period of time and matched all at once at the same price. This batch process helps keep prices stable and reduces big price swings.

    PCA Trading Timings & Slots:

    • PCA sessions are conducted every hour during market hours (9:30 AM to 3:30 PM).
    • Each session is 60 minutes long and consists of:
    • Order Entry Period – 45 minutes
    • Order Matching & Trade Confirmation – 8 minutes
    • Buffer Period – 7 minutes (used for closing the session and preparing for the next)
    Session No. Start Time- Order Placement Order matching Buffer period
    1 09:30 AM - 10:15 AM 10:15 AM - 10:23 AM 10:24 AM to 10:30 AM
    2 10:30 AM - 11:15 AM 11:15 AM - 11:23 AM 11:24 AM to 11:30 AM
    3 11:30 AM - 12:15 PM 12:15 PM - 12:23 PM 12:24 PM to 12:30 PM
    4 12:30 PM - 01:15 PM 01:15 PM - 1:23 PM 01:24 PM to 01:30 PM
    5 01:30 PM - 02:15 PM 02:15 PM - 2:23 PM 02:24 PM to 02:30 PM
    6 02:30 PM - 03:15 PM 03:15 PM - 3:23 PM 03:24 PM to 03:30 PM

    What You Can Do:

    • You can place limit orders only on PCA stocks. Market orders are disabled.
    • Orders will be executed only during the matching window of the next PCA slot.
    • If no match is found in that slot, the order stays pending or may expire at end of day (if not modified or cancelled).
    • You’ll see a clear notification or message on ICICI Direct if a stock falls under PCA before you place the order.

    Key Points to Remember:

    • PCA is applicable only to stocks marked illiquid by the exchange (NSE/BSE).
    • Trading in PCA stocks involves delayed execution, limited liquidity, and potentially wider price spreads.
    • Stocks can move in and out of PCA based on their liquidity profile as reviewed by the exchanges periodically.
    What is Tax Loss Harvesting?

    Tax Loss Harvesting is a tool that allows you to adjust your capital gains and save on your taxes.

    How does Tax Loss Harvesting work?

    Tax Loss Harvesting helps you reduce your taxable income by offsetting your capital losses against your realised gains.

    When you sell loss-making stocks, those losses can be used to reduce your total realised profits, which in turn lowers the amount of tax you need to pay.

    This tool provides a consolidated view of your loss-making scrips, allowing you to identify which ones you can sell to optimize your tax outgo.

    Here’s what the key terms mean:

    i. Realised Profits: The actual gains you’ve made by selling your stocks.

    ii. Unrealised Losses: The losses on your holdings that you haven’t sold yet — they show the potential loss if you sell those stocks now.

    iii. Tax Liability: The total tax you are required to pay on your realised profits.

    iv. Tax Saving Opportunity: The estimated tax amount you could save by selling your loss-making stocks and offsetting those losses against your gains.

    How do I harvest my losses?

    You can harvest your losses by offsetting the losses against realised profits, thereby reducing the realised profit amount. As your profits reduce, so will your tax liability.

    To sell your loss-making stocks, follow the steps below:

    1. Go to Tax Loss Harvesting under Portfolio tab

    2. This page will display the unrealised losses and realised profits you are making in the short-term and long-term. You can view the amount of unrealised losses under short-term/long-term and the amount of taxes you will save by realising these losses.

    3. Scroll down to the Tax Saving Opportunities table. This table lists all of the stocks in which you are incurring losses, with a segregation of quantity as per the period for which the stocks were held i.e. short-term or long-term.

    4. Under the Action column, click on the Sell button. You will be redirected to the Place Order page.

    5. Enter the order details and click on Sell.

    6. Now, click on Proceed.

    7. The values of Realised profits and Tax liability would have adjusted on the next day.

    What are the tax rates for short-term and long-term capital gains?

    The tax rates for short-term and long-term gains are 20% and 12.5% respectively. Also, Rs. 1.25 lacs is exempt from taxes for long-term capital gains.

    Example

    1. Suppose you are currently making realised profits worth Rs. 1 lac in the short-term.

    ii. Now, your tax liability will be Rs. 20,000. (20% of 1 lac)

    iii. Let’s say the amount of unrealised losses you are making in the short-term is Rs. 30,000.

    iv. By using Tax Loss Harvesting, you can view the loss-making stocks and reduce your tax liability. Now, your new realised profit will be reduced by Rs. 30,000, thereby making it Rs. 70,000.

    v. Your new tax liability after offsetting losses will be Rs. 14,000 (20% of Rs. 70,000). You have saved Rs. 6,000 on taxes by harvesting your losses.

    Additional pointers:

    1. The impact of shares sold today will be updated on the page on T+1 day

    2. Capital gains are calculated using the FIFO (First-In First-Out) method. If a stock comprises both Short-Term and Long-Term holdings, the entire Long-Term holding must be sold first to book any Short-Term profit/ loss.

    3. While computing the Tax Liability on Long-Term Capital gains, the first ₹1.25 lakh of Long-Term gains is Exempt from tax.

    4. There will be no Tax-Loss Harvesting opportunity when there are no realized profits. Although, realized losses (both Long-Term and Short-Term) can be carried forward for up to 8 years and can be used to offset profits of the subsequent years.

    5. When Short-Term Realized profit is less than Short-Term Unrealized loss, then excess loss can be utilized to offset Long-Term Realized profits.

    6. It is advisable to consult your CA to verify the Buy average and the P&L across all Portfolio’s held before you decide to sell.

    7. Charges such as Brokerage, GST, STT, Stamp Duty, etc are not taken into consideration while arriving at Tax loss harvesting opportunity

     

    What do you mean by capital gains?

    Capital gains means, any gain arising on the sale of capital assets such as real estate, equity or equity-oriented products. Here we are discussing about the capital gains arising on sale of equity and equity-oriented funds. Now, investment in shares or equity oriented mutual funds can be done for short-term or long-term period. Short term means investing for a period of up to 12 months and long-term means investing for a period of more than 12 months.

    What is short term capital gain tax? How is it calculated?

    Any profit or gain arising from stock investment is less than 12 months termed as short-term Capital gains. Until 23rd July, 2024, short term capital gains were taxed at a flat rate of 15%. As per the new budget announced on 23rd July, 2024, tax rate on short term capital gains has increased from 15% to 20%.

    For example, Mr. A bought 100 shares of Larsen & Toubro ltd at Rs 950 per share on 1st February, 2024.

     

    Case 1: Shares sold before 23rd July, 2024

     

    Mr. A sold the same 100 shares of Larsen & Toubro at Rs 1500 per share on 3rd June, 2024, within 1 year (less than 12 months).

    In this case, gains on Larsen & Toubro = Rs. 55,000

    Short term capital gain tax = 55000 X 15% = 8,250

     

    Case 2: Shares sold after 23rd July, 2024

    Mr. A sold the same 100 shares of Larsen & Toubro at Rs 1500 per share on 25th July, 2024, within 1 year (less than 12 months).

    In this case, gains on Larsen & Toubro = Rs. 55,000

    Short term capital gain tax = 55000 X 20% = 11,000

     

    Case 3: Shares sold before 23rd July, 2024 and also after 23rd July, 2024

    Mr. A sold 30 shares of Larsen & Toubro at Rs. 1000 per share on 3rd June, 2024. He sold the remaining 70 shares of Larsen & Toubro at Rs. 1200 on 25th July, 2024.

    In this case, gains on 30 shares = Rs. 1500

    Gains on 70 shares = Rs. 17,500

    Now, tax will be calculated for the gains according to the tax rates applicable to the date when the shares were sold i.e. pre-budget or post-budget.

    Short term capital gain tax on 30 shares = 1,500 X 15% = 225

    Short term capital gain tax on 70 shares = 17,500 X 20% = 3,500

    Total gains = 3,725

    What is long term capital gain tax? How is it calculated?

    Any profit or gain arising from stock investment are considered as long term capital gains, if the holding period is more than 1 year. Until 23rd July, 2024, Long term capital gains up to Rs. 1 Lakh in a financial year were exempted from tax. As per the new budget announced on 23rd July 2024, the exemption has been increased from Rs.1,00,000 to Rs. 1,25,000. The tax rates on long-term capital gains have been increased from the earlier rate of 10% to a new rate of 12.5%.

    Example:

    Mr P bought 200 shares of Titan Ltd. At Rs. 800 per share on 1st May, 2023.

     

    Case 1: Shares sold before 23rd July, 2024

    Mr. P sold the same 200 shares of Titan at Rs. 1500 per share on 3rd June, 2024. Holding period of the shares is more than 12 months.

     

    Long Term Capital Gain = 1,40,000 (Up to Rs 1,25,000 is not taxed as per the provision)

    Long term capital Gain Tax= (140000-125000)    = 15,000 X 10% = 1,500

    Case 2: Shares sold after 23rd July, 2024

    Mr. P sold the same 200 shares of Titan at Rs. 1500 per share on 25th July, 2024. Holding period of the shares is more than 12 months.

     

    Long Term Capital Gain = 1,40,000 (Up to Rs 1,25,000 is not taxed as per the provision)

    Long term capital Gain Tax= (140000-125000)    = 15,000 X 12.5% = 1,875

     

    Case 3: Shares sold before 23rd July, 2024 and also after 23rd July, 2024

    Mr. P sold the 90 shares of Titan at Rs. 1500 per share on 3rd June, 2024. He sold the remaining 110 shares of Titan at Rs. 2000 per share on 25th July, 2024.

    Long Term Capital Gain on 90 shares = 63,000 (Up to Rs 1,25,000 is not taxed as per the provision)

    Long Term Capital Gain on 110 shares = 1,32,000 (Up to Rs 1,25,000 is not taxed as per the provision)

    In this case, Rs. 70,000 will be taxed at the new rate of 12.5%.

    (Computation of 70,000 = 1,25,000 – 63,000 – 1,32,000 = 70,000)

    When does the client have to take action for harvesting their losses under tax loss harvesting?

    Client would need to make these transactions before March 31, 2024 to harvest losses for Financial Year 2023-24.

    Help me understand the Tax Loss Harvesting Tool on ICICI Direct Website.

    The terms used in the Tax Loss Harvesting page on our website are explained below:

    1. Realised profits – Shows the profits realised upon the sale of shares, in the short-term or long-term

    2. Unrealised losses – Shows the losses incurred by the customer on sale of shares

    3. Tax Liability – Shows the amount of taxes the customer is liable to pay before offsetting losses
    4. Tax Saving opportunity – Shows the amount of tax that can be saved by realizing unrealized losses (Note that if unrealised losses are higher than realised gains, the tax saving opportunity amount will remain the same as tax liability)

     

    Other points to remember:

    1. If there are no realised profits or if the unrealised losses are greater than the realised gains, there will be no tax saving opportunity.
    2. The FIFO (First-In First-Out) method is used in Tax Loss Harvesting. If you have holdings making short-term losses and long-term profits in the same stock, the entire holding that is making long-term profits needs to be sold in order to book short-term losses. This will simultaneously book the long-term capital gains for that stock.

    How is dividend income taxed?

    As per Finance Act 2020 shareholders will have to pay the tax on dividend income as per their tax slabs at and additional TDS would be charged at 10% if the dividend from any company received exceeds Rs 5000. 

    Important Changes to Pay-In and Payout Processing effective 14th November 2024

    As per regulatory requirement It is mandatory to credit the Payout amount after netting any outstanding Payin amount across Equity, F&O and commodity segment.

     

    Understanding Pay-In and Payout 

    Pay-In: The amount you deposit when making purchases (e.g., stocks, futures, commodities) or to meet margin requirements.

    Example: If you buy shares worth 50000, the amount to settle this transaction is your pay-in.

    Payout: The amount you receive when selling securities or closing positions, representing any profits or returns on your trades.

    Example: Selling shares worth 60000 generates a payout credited to your account after any pay-in obligations are covered.

     

    Key Changes to Note

    1. Netting of Pay-In and Payout:

    Payouts will first adjust against any outstanding pay-in amounts within the same segment. The remaining payout will then cover dues in other segments, such as F&O and commodities.

    Example: If you have ₹50,000 as a payout in Equity and ₹30,000 outstanding in F&O as a pay-in, you’ll receive ₹20,000 after the adjustment.

    2. eATM Payout Allocation:

    eATM payouts will allocate to negative balances across Equity, F&O, and Commodity segments, if any.

    Example:

    If a customer has an eATM payout of ₹100,000, and the Equity segment has a negative limit of ₹20,000, F&O has a negative limit of ₹30,000, and Commodity has a negative limit of ₹10,000: then ₹20,000 will be allocated to Equity, ₹30,000 will be allocated to F&O, ₹10,000 will be allocated to Commodity. The remaining ₹40,000 will be adjusted against available free allocations.

    3. Deposit Model Clients:

    For Deposit Model Clients, up to the negative limit in each segment, allocation will be fetched from other segments’ free allocation.

    Example: Suppose a Deposit Model client has: Equity: -₹5000 (negative limit),F&O: -₹2,000 (negative limit),Commodity: +₹10,000 (positive balance). Then system will fetch 7000 from commodity segment to clear negative obligation in Equity and F&O.

     

    You can view the inter-adjustment netting of pay-in and payout entries on the Cash Projection and Upstream Log pages for each segment.

    Why haven't I received proceeds after sale of shares?

    Proceeds for sale of shares are credited on T+1 day, considering T is the trade date.

    However, there could be scenarios where the settlement is delayed, such as:

    1) Trading holidays or market holidays

    2) Shares sold in an off-market transaction

    3) Any issues with the shares delivered or any other regulatory/compliance requirements

    Why am I getting frequent messages from NSE regarding funds and securities balance? (ICICI SECURITIES LIMITED on DD-MM-YY reported your Fund bal Rs. 0 & Securities bal 0. This excludes your Bank, DP & PMS bal with the broker - NSE.)

    This SMS is sent by exchange as part of a regulatory requirement. All brokers must report funds and securities balance of clients to the exchange on a daily basis. The end of week balance reported by the brokers is disseminated to clients by the exchanges.

    Please note:

    • The date mentioned in the SMS may not be the same as the date you received it.
    • This is because the SMS reflects your account balance as on the previous Saturday’s closing, and is typically sent a few days later. For example, you may receive a message on Tuesday, but the balances shown are as of the previous Saturday.

    Why am I receiving an SMS saying fund balance Rs. 0 sent by NSE?

    The fund balance is shown as Rs. 0 because ICICI Direct follows a 3-in-1 account model. Here’s what that means:

    • When you allocate funds for trading, the amount is blocked in your ICICI Bank account, not transferred to the broker.
    • Since the funds remain in your bank account, ICICI Securities does not have custody of your money unless a trade is executed.
    • As per NSE reporting rules, brokers must report only the funds actually held by them. Since ICICI Securities holds no funds on your behalf in this model, your fund balance is reported as Rs. 0.

    This is different from the 2-in-1 model used by other brokers, wherein funds are transferred to the broker's pool account in advance and show up in their reports.

    What is the deadline to clear outstanding obligations?

    As per regulatory guidelines, all outstanding obligations are due on the trade day itself (T-day).

    To provide you with additional time before your pledged shares are considered for square off, ICICI Securities allows you to clear your outstanding obligation until 8:45 AM on the next trading day (T+1 day).

    You must ensure sufficient funds are available before this deadline. Failing to clear your outstanding obligation on time may result in sale of pledged shares without further notice. 

    If funds are not received by 8:45 AM on T+1 day, ICICI Securities is required to settle trades with the Exchange, because of which no request for time extension can be considered.

    What is the purpose of the SPOT product?

    The SPOT product provides a facility whereby clients can sell shares which have been pledged as margin (SAM).

    Here’s how spot orders help:

    Sell Pledged Shares with Spot Sell Pledged Shares without Spot
    Directly Sell Pledged Shares (If limit unused) Place an Unpledge Request (If limit unused) > Shares unpledged on T+1 day > Place Sell Order

    In addition, ICICI Securities (ISEC) also initiates SPOT Sell to liquidate pledged shares for the recovery of client's outstanding obligations.

    What is considered an outstanding obligation?

    An outstanding may arise on your account if you do not meet your dues/obligation amount; this obligation could arise due to the following reasons:

    a. Non-payment of Settlement dues across segments (NSE, BSE, F&O, MCX)

    b. Non-payment of Interest on MTF (Margin Trading Facility) positions

    c. Shortfall caused by Convert-to-Delivery

    d. Market losses exceed the available funds allocated in that respective segment, and you are unable to meet the obligations on trade day (T-day)

    All of these obligations are considered in unison to calculate the total outstanding. If the dues remain unpaid, pledged shares will be liquidated to recover the amount.

    All you need to know about Infosys Buyback

    What is a Share Buyback?

     A share buyback is when a company purchases its own shares from the market, reducing the number of shares available.

     Key Points:

    • Increases share value by reducing supply of existing shares in open market
    • Returns excess cash to shareholders
    • Boost earnings per share (EPS) and Improve shareholder value
    • Signals strong financial health and management confidence

    Infosys Buyback (2025):

    Infosys, the IT services major, has announced its largest-ever share buyback programme worth ₹18,000 crore.

    Categories:

    • Small shareholders
    • General category.

    A small shareholder is an individual who holds equity shares with a market value of less than ₹2,00,000 as of the record date. There are 25,85,684 small shareholders of Infosys.

    The reservation for small shareholders will be 15% of the number of equity shares that the company proposes to buy back, or their entitlement, whichever is higher.

    Buyback Opening Dates

    20 November 2025

    Buyback Closing Dates

    26 November 2025

    Infosys Buyback Price

    ₹1,800 per share

    Buyback Offer Size

    ₹18,000 crore

    Buyback offer as % of total paid-up capital

    2.41%

    Offer Type

    Tender Offer

    How to participate in the Infosys Buyback 2025?

    1. Investors who already had Infosys shares in their Demat account on the record date (14 Nov 2025) became eligible for the buyback.
    2. The buyback window is open from 20 Nov 2025 – 26 Nov 2025, during which eligible investors could tender their shares.
    3. Login ICICI Direct: https://secure.icicidirect.com/ 
    4. Click on IPO
    5. Click on Buyback
    6. Click on Apply
    7. Enter the offered quantity and price for tender and click on Submit.

    Few Important Points:

    1. If you have Infosys in MTF(Margin Trading Facility), then you would need to take Delivery of these shares (CTD) such that you can apply in Buyback once the shares are credited in demat account.
    2. If you are using SAM (Shares as Margin) in Infosys, then you would have to de-pledge them so that you can apply in Buyback once the shares are credited in demat account.
    3. The buyback through the open market can only be conducted between 9:45 AM to 3:00 PM. 
    4. Partner Bank Account cannot apply for Buyback.
    How does SEBI’s “SEBI Check” tool help verify UPI IDs?

    SEBI has developed a tool called SEBI Check that allows investors to:

    a. Verify UPI IDs by entering them manually or scanning a QR code.

    b. Confirm linked bank account details such as account number and IFSC.

    This adds an extra layer of security for investors.

    You can check the same by visiting: SEBI Check platform or https://siportal.sebi.gov.in/intermediary/sebi-check or Saarthi app of SEBI.

    Who issues validated UPI IDs?

    A. NPCI allocates the special “@valid” handles.

    B. Self-Certified Syndicate Banks (SCSBs) issue the validated UPI IDs after verification

    Are there transaction limits for UPI in the capital market?

    Yes. Currently, the NPCI allows up to ₹5 lakhs per day [SL1] for capital market transactions via UPI. Banks and apps may impose their own limits within this cap.

    How can investors ensure they don’t fall for fake UPI IDs?

    Investors should:

    a. Never transfer money to a UPI ID that looks similar but does not carry @valid.

    b. Avoid payments if the confirmation screen does not show the green triangle thumbs-up.

    c. Verify details through “SEBI Check” (once launched) if unsure.

    By when will old UPI IDs be phased out?

    As per SEBI’s timeline:

    a. Validated UPI IDs must be available to investors by October 1, 2025.

    b. Old IDs must be discontinued within 180 days from circular issuance (with the SIP exception noted above).

    Why are new @valid UPI IDs being introduced by SEBI?

    SEBI has mandated standardised, validated, and exclusive UPI IDs for all registered intermediaries to protect investors from fraud.

    In recent time, many scams involved fake UPI IDs using popular brand names which have misled investors into transferring funds to unregistered entities.

    These new IDs ensure your payment always goes to the right, SEBI-verified account

    Do I (as an investor) have to use these validated UPI IDs?

    If you are making payment to SEBI Registered Intermediary via UPI, yes — you must make payment to the new validated UPI IDs only.

    However, you can still choose other payment methods like NEFT, RTGS, IMPS, or cheques.

    What happens to payments made using old UPI IDs?

    Old UPI IDs will be discontinued after the SEBI deadline. Ongoing SIPs will continue as they are, but all new SIPs and renewals must use validated UPI IDs.

    How do I know if a UPI ID is valid?

    Check for these three markers:

    a. A suffix showing the category (e.g. brk for brokers, mf for mutual funds).

    b. The @valid handle should be present, followed by bank name.

    c. A white thumbs-up icon inside a green triangle on your UPI app.

    What should I do if a payment fails with the validated UPI ID?

    These IDs use the same banking channels as before. If a payment fails, simply contact your bank for resolution.

    Can an intermediary (broker) have more than one validated UPI ID?

    Yes. An intermediary may generate separate validated UPI IDs for different business accounts, but all will follow the same “@valid” framework.

    Do I always have to scan a QR code to transfer funds via UPI?

    No. You can either enter the validated UPI ID manually or scan the QR. Both will show the green triangle thumbs-up icon for confirmation.

    How can I add funds to my ICICI Direct trading account via UPI?

    Clients can add funds to their trading account from their bank account via UPI by submitting a request only through the website or mobile application.

    This feature is available to clients currently using the Deposit Fund Model account type which have fund-adding functionality. Other account holders, whose bank accounts are already linked to their trading and demat accounts, can make payments directly from those linked bank accounts.

    Please note that eligible customers can only add funds to their trading account by raising request from their logged-in section.

    What is the meaning of the EBA entries in my bank statement?

     

    Bank Narration Explanation
    EBA/PrepaidBrokerag Represents a refund of Prepaid Brokerage Plan charges. The refund is processed when a customer cancels the plan or is eligible for reimbursement under plan conditions. The date reflects when the refund was credited to the linked bank account. This entry appears in the bank account of the ICICI Bank 3-in-1 account customer. On ICICIdirect, customers can view the details under Statements & Reports → Statement of Funds → Prepaid Card Summary.

    EBA/Auction BSE

    (Auction Charges)

    Refers to auction charges applicable to trades executed on the BSE exchange under the Normal segment. A debit entry indicates penalties for short delivery plus the actual cost of shares where ICICIdirect was unable to debit shares for a sell transaction, and the exchange carried out an auction for such trades. Penalties for auction charges are debited from the bank account. This entry appears in the bank account of the ICICI Bank 3-in-1 account customer. On ICICIdirect, customers can view the details under Statements & Reports → Statement of Funds.

    EBA/Auction NSE

    (Auction Charges)

    Refers to auction charges applicable to trades executed on the NSE exchange under the Normal segment. A debit entry indicates penalties for short delivery plus the actual cost of shares where ICICIdirect was unable to debit shares for a sell transaction, and the exchange carried out an auction for such trades. Penalties for auction charges are debited from the bank account. This entry appears in the bank account of the ICICI Bank 3-in-1 account customer. On ICICIdirect, customers can view the details under Statements & Reports → Statement of Funds.
    EBA/BrokerageRefund Indicates refund of excess brokerage debited earlier to the customer’s account. This entry restores the overcharged amount to the customer’s trading ledger for 2-in-1 customers or the linked bank account for 3-in-1 customers. It also represents refunds of margin-related brokerage adjustments made after trade settlement, where brokerage is reversed due to revised calculation or trade reclassification. This entry appears in the ICICI Bank 3-in-1 account. On ICICIdirect, customers can view it under Statements & Reports → Statement of Funds.

    EBA/Auction BSE

    (Close Out)

    Represents close-out settlement for BSE trades that could not be delivered (close-out difference plus the original cost). If a customer fails to deliver the shares sold, the exchange imposes close-out charges to settle the obligation. A debit entry indicates recovery of the auction or close-out difference, while a credit entry reflects reversal or refund, if applicable. Customers can verify these details under Statements & Reports → Statement of Funds on ICICIdirect. The narration will also appear in the linked ICICI Bank 3-in-1 account statement corresponding to the transaction date.

    EBA/Auction NSE

    (Close Out)

    Represents close-out settlement for NSE trades that could not be delivered (close-out difference plus the original cost). If a customer fails to deliver the shares sold, the exchange imposes close-out charges to settle the obligation. A debit entry indicates recovery of the auction or close-out difference, while a credit entry reflects reversal or refund, if applicable. Customers can verify these details under Statements & Reports → Statement of Funds on ICICIdirect. The narration will also appear in the linked ICICI Bank 3-in-1 account statement corresponding to the transaction date.
    EBA/CnT Charges Indicates recovery of “Call and Trade” service charges levied when orders are placed through customer support instead of online platforms. Debit entries show fees charged for assisted trades. This entry appears in the bank account of the ICICI Bank 3-in-1 customer and the trading ledger of 2-in-1 customers. On ICICIdirect, details are available under Statements & Reports → Statement of Funds.
    EBA/Brokerage Represents an adjustment related to brokerage in the derivatives (F&O) segment. A debit entry indicates recovery of brokerage short-charged earlier on executed derivative trades. Conversely, a credit entry reflects correction or refund where brokerage was previously overcharged or adjusted in the client’s favour. Customers can view detailed brokerage break-ups under Statements & Reports → Brokerage Summary on ICICIdirect. The narration also appears in the linked ICICI Bank 3-in-1 account statement corresponding to the trade settlement date.
    MF REDEMPTION PAYOUT Represents credit of redemption proceeds from mutual fund units sold or redeemed by the customer. Once the fund house processes the redemption request and completes settlement, the proceeds are directly transferred to the customer’s registered bank account linked to the ICICIdirect 3-in-1 account. Customers can view transaction details under Statements & Reports → Mutual Funds → MF Transaction History. The credit entry will also reflect in the linked ICICI Bank account statement on the payout date.
    EBA/STT Charges

    Pertains to Securities Transaction Tax (STT) levied or adjusted on trades executed through ICICIdirect across equity, derivatives, and mutual fund segments.
    • STT Recovery: Represents a debit entry for collection of applicable STT on customer trades as mandated by exchanges and regulators.
    • STT Credited: Indicates a credit entry for reversal or refund of excess STT charged earlier, usually after reconciliation or rectification.
    Customers can review detailed STT break-ups under Statements & Reports → Tax Statements → STT Summary on ICICIdirect. The corresponding debit or credit entries appear in the linked ICICI Bank 3-in-1 account for the same settlement date. Though not a regular entry, STT is charged on every trade, and differences are adjusted accordingly.

    EBA/TrxnCharges BSE Represents recovery of exchange transaction charges applicable to trades executed on the BSE platform. These are statutory levies imposed by the exchange and collected by ICICIdirect on its behalf. The debit entry reflects the exact amount charged as per BSE’s prescribed rate structure, which varies by trade segment and product type (e.g., Equity Delivery, Intraday). Customers can view detailed transaction-wise breakup under Statements & Reports → Brokerage & Charges Summary on ICICIdirect. The corresponding entry also appears in the linked ICICI Bank 3-in-1 account statement on the settlement date.
    EBA/SAM Pledge Chgs Represents charges levied for the creation or release of pledges under the Shares as Margin (SAM) facility. The amount is debited to the customer’s linked ICICI Bank 3-in-1 account whenever shares are pledged or unpledged to generate or release margin limits. These charges are applicable per scrip and per transaction, as per the prevailing tariff. Customers can view detailed pledge and charge information under Statements & Reports → Pledge Report on ICICIdirect. The corresponding debit entry appears in the linked ICICI Bank account on the settlement date.
    EBA/iVALUE fees Represents deduction of subscription fees for the ICICIdirect NEO (iValue) plan. The debit entry appears when a customer subscribes to or renews the plan, as per the terms and pricing selected at the time of activation. The plan fee is automatically debited from the linked ICICI Bank 3-in-1 account. Customers can verify plan details under Statements & Reports → Prepaid & Subscription Plans → Plan Summary on ICICIdirect. The corresponding debit entry also appears in the linked ICICI Bank account statement. 
    EBA/Prime fees Represents deduction of subscription fees for the ICICIdirect Prime or Prepaid Brokerage Plan. The debit entry appears when a customer subscribes to or renews the plan, as per chosen pricing and tenure. The plan fee is automatically debited from the linked ICICI Bank 3-in-1 account. Customers can view plan details under Statements & Reports → Prepaid & Subscription Plans → Plan Summary on ICICIdirect. The debit entry is also reflected in the corresponding ICICI Bank account statement.
    EBA/Quarterly Settlement Represents mandatory quarterly settlement of client funds in accordance with SEBI regulations. As per guidelines, any unused or unutilized balances lying in the client’s trading account for more than 30/90 days (depending on activity) are periodically transferred back to the linked ICICI Bank 3-in-1 account. The transfer is automated and forms part of ICICIdirect’s compliance with SEBI’s client fund settlement framework. Customers can view details under Statements & Reports → Quarterly Settlement Summary on ICICIdirect. 
    EBA/MTF Int 01Jan24 Represents interest charged on the outstanding funding amount under the Margin Trading Facility (MTF). The debit entry reflects applicable interest accrued based on daily margin utilization and the prevailing rate under the customer’s MTF plan. Interest is computed daily and debited periodically or monthly as per the outstanding balance. The narration in the bank statement specifies the charge date (e.g., “01Jan24”) representing the billing period. Customers can verify interest break-up under Statements & Reports → MTF Interest Statement on ICICIdirect. The same entry also appears in the linked ICICI Bank 3-in-1 account statement on the deduction date.