- 21 Mar 2025
- ICICIdirect Research
BANDHAN BANK HAS PARTNERED WITH SALESFORCE TO ENHANCE EFFICIENCY IN CORPORATE LENDING AND HOME LOANS USING AI-DRIVEN SOLUTIONS
BANDHANBNK - 166 Change: -2.02 (-1.20 %)News: Bandhan Bank has partnered with Salesforce to enhance efficiency in corporate lending and home loans using AI-driven solutions. By integrating Salesforce’s customer relationship management (CRM) tools, the bank aims to streamline loan origination, reduce operational costs by 20%, and improve efficiency by 20%. This move is expected to accelerate loan processing, enhance customer service, and strengthen risk management.
View: This partnership will positively impact Bandhan Bank’s profitability as operational cost improve over time. However, the financial benefits will materialize only with successful implementation and execution of the Salesforce collaboration, ensuring efficiency gains and cost reductions.
Impact: Neutral