loader2
Login Open ICICI 3-in-1 Account
Text Size
Text to Speech
Color Contrast
Pause Animations

How can we help you ?

Choose the category to find the help you need

    Announcements

    All you need to know about Buy Now Pay Later (MTF) while investing in Stocks...
    Read More
    NRI Account Back

    Online Trading

    Is the website not accessible from certain countries? Can you please clarify the reason and when would it be available?

    It is possible that there could be some technical or regulatory reasons why the website may not be accessible from certain locations outside India. Here are a few potential reasons and suggestions:

    1. Geo-restrictions: Some financial services websites may impose geo-restrictions or IP-based access controls to comply with local regulations or security measures. This could potentially limit access from certain countries or regions.

    2. Internet Service Provider (ISP) restrictions: In some cases, the ISP or internet service provider in a particular country or region may have restrictions or filters in place that could block access to certain websites.

    3. Technical issues: There could be temporary technical glitches or server-side issues that may be causing accessibility problems from specific locations.

    To get a clear understanding of the reason behind the inaccessibility and to inquire about any potential solutions or workarounds, I would recommend reaching out to ICICI Direct's customer support team. Email at nri@icicidirect.com. They should be able to provide you with more accurate and up-to-date information based on your specific location and situation.

    You can contact ICICI Direct's customer support through the following channels:

    1. Phone: Call their NRI Customer care: +91-22-3914 0422 helpline and explain your issue.
    2. Email: Send an email to their NRI customer support nri@icicidirect.com, providing details about the accessibility issue you are facing.
    3. Branch visit: If possible, you can visit an ICICI Direct branch or ICICI Bank branch and seek assistance from their representatives.

    By directly contacting their support team, you can get a better understanding of the reason behind the inaccessibility and any potential workarounds or alternative solutions they may suggest for accessing the website or trading platform from Jordan.


    Toll Free No. for some countries:
    USA- 18339651642
    UAE- 80001830040
    Singapore- 8001014621
    United Kingdom- 08000291679
    Australia- 1800976163

    Can NRIs invest in One Click Equity? How to cancel Physical Contract Note? Unable to Invest in MF Existing folio On which exchanges will I be able to buy and sell shares? Which shares will I be able to buy and sell? Do I get online confirmation of orders and trades? Shares reflecting in Portfolio not in Demat Shares reflecting in my Demat Account not in Portfolio Can I buy and sell shares on the same day in my NRI account (square off on the same day)? Can I trade on margin? Why am I not able to place certain orders and conduct certain actions under Equity products? How is Long-Term & Short-Term capital gain calculated? Can loss from one transaction be set off against gain from another transaction while calculating TDS? Will Losses on Cash transactions be set off against Profits in Derivatives transactions and vice versa for TDS calculation? Will I get any certificate for Tax deducted at source? Can I sell 100 shares in one order, of which 75 bought through IPO and 25 from secondary market? Where can the TDS amount be seen? Can losses of current Financial Year be carried forward to the next Financial Year for set off against profits in that year? How will I be informed of my trade execution? What is a contract note? Can I use the sale amount to buy new shares immediately? For how long would my order be valid for execution? How is my trading limit positive when I have not allocated any funds from my Bank A/c? How do I distinguish between accounts linked to PINS/ Non PINS NRE/NRO account? Do I need to specify my A/c linked to NRE/NRO while placing any buy/sale order? Can I place a buy order in other linked accounts (NRO) or vice versa if I have trading limit available in one linked account (NRE)? Can I withdraw the amount allocated for trading? How do I trade on ICICI Direct? How to invest in Mutual Funds using ICICI Direct? Do I need to maintain two separate trading limits for NRE and NRO accounts? I want to buy shares but I do not have any money in my Bank Account. What do I do? What happens when I allocate the amount for online investing? What is the grandfathering clause? How to Change in Tax Status in existing MF Folios? Is trailing stop loss facility being available to NRI customer? Can NRI customers trade in Intraday? What is FEMA regulation? How to pay amount for rights issue? Online path for FNO activation for NRI customer final call payment for right issues Why change MF status from RI to NRI? When can customer change MF status from RI to NRI? What is the process to change MF Tax status online? Can NRI customers trade in futures and options? Are NRIs allowed to avail the MTF facility?