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    General Queries

    What is the new sequence of dues recovery?

    When the dues remain unpaid, they will be recovered in the following order:

    STEP 1: Available Cash Balance

    Any available cash in your ledger across segments that is not allocated to open positions or margin requirements.             

    STEP 2: Linked bank/trading account

    The outstanding amount will be debited directly from the balance in your linked bank account or trading account.

    STEP 3:  Cash margin for open F&O / Commodities positions

    Cash kept as margin for active F&O/Commodities positions will be utilized. This will reduce your available margin and may lead to squaring off of your open positions. 

    STEP 4: Pledging stocks under CUSPA

    When you purchase shares, stocks worth the pending recoverable amount will be held as pledge in favour of CUSPA (Client Unpaid Securities Pledgee Account) and the remaining stocks will be available as free balance in your Demat account (if any).         

    STEP 5: Liquidation of pledged shares (SAM)

    If there are still pending dues, shares pledge under CUSPA will be liquidated. If required, shares you have pledged as margin under Shares as Margin facility will also be liquidated against the pending dues.

    Below is an example of the recovery process:

    Scenario: You have ₹20,000 in unpaid dues in your Equity segment.

    Recovery Step Available Recovered Dues Remaining
    Step 1: Unallocated credit balance ₹5,000 ₹5,000 ₹15,000
    Step 2: Bank account debit ₹8,000 ₹8,000 ₹7,000
    Step 3: F&O open position cash margin ₹1,00,000 ₹7,000 Nil
    Step 4: CUSPA pledge liquidation Not triggered  ✓
    Step 5: SAM (pledged shares) sold Not triggered  ✓

    Note: After Step 3, your F&O available margin reduces from ₹1,00,000 to ₹93,000. If your available margin falls below the required margin, any open positions you have may get squared-off. Please monitor your positions across all segments.

     

    Is the process of recovering unpaid dues in trading account (Equity, F&O and Commodities) changing? Which segments are covered under this revised recovery process? What is meant by "Unallocated credit balance"? What happens in Step 2 of the recovery process? What happens if dues still remain after bank debit in Step 3? Can using F&O or Commodities’ cash margin under Step 3 impact my open positions? What happens when the unpaid dues relate to a share purchased (Step 4)? What is CUSPA? When are shares under CUSPA liquidated? When are Shares as Margin (SAM) liquidated? How is the new process different from the earlier process? Can cash from one segment be used to settle dues in another segment? Will MTF collateral be used for recovering dues in other segments? Is there any charge applicable under CUSPA? Why has this change been introduced?