NRI Account Reactivation (Re-KYC) – Accounts Inactive for More Than 2 Years

NRI customers whose trading accounts have remained inactive for more than 2 years are required to complete Re-KYC to reactivate their accounts. This can be completed online through the website or offline by submitting physical documents.

• Online Re-KYC Process

1. Customer logs in to the ICICI Direct website.

2. Customer navigates to Place Order.

3. A pop-up appears stating that the account is inactive.

4. Customer clicks “Activate Now” to initiate the reactivation process.

5. Customer confirms existing details such as email ID, mobile number, and general profile details.

6. Customer completes Mobile OTP and Email OTP verification.

7. Customer is redirected to complete the Video eKYC process.

8. Once Video eKYC is successfully completed, the account is reactivated.

Note- Through the online re-KYC flow, customers can update name, email ID, and mobile number. These changes are updated only in:

• Trading Account

• Mutual Fund Segment

• KRA

• UCC

• CERSAI

To update these details in the Demat account, the customer must courier the signed form generated during the flow to:

Sales Operations Team
ICICI Securities Limited
Mindspace Juinagar, Tower 3, 7th Floor
Plot No Gen 2/1/F, TTC Industrial Area
Shiravane, Juinagar, Navi Mumbai
Maharashtra – 400706

For bank, demat, or address updates, customers need to visit the nearest ICICI Bank branch.

• Offline Re-KYC Process

Customers can also complete the Re-KYC process offline.

Steps:

1. Customer sends a request email to nri@icicidirect.com requesting the Re-KYC form.

2. The Re-KYC form is shared with the customer.

3. Customer must fill the form and submit it along with the following documents:

Required Documents

• Re-KYC Request Form

• Valid Passport Copy

• Valid Visa

• Overseas Address Proof

• PAN Card Copy

Attestation Requirement

The documents must be attested by any one of the following authorities:

• Indian Embassy / Consulate General

• Notary Public

• Court Magistrate / Judge

• Local Banker in the country where the NRI / FN resides

Note: If attestation is done by an ICICI Bank employee or Notary, the KYC form must also be attested. For other types of attestation, attestation on the KYC form is not mandatory.

Once the documents are verified and processed, the account will be reactivated.