We at ICICIDirect.com hereby acknowledge and accept that the details that are collected for opening your account(s), to process transactions and to help us provide a better level of service to you, are kept confidential and would be used only in the manner which would be beneficial to you. We consider our relationship with you as invaluable and strive to respect and safeguard the right to privacy.

The personal information that we collect from you may be classified into three parts.

1. Personally Identifiable Information
2. Transaction details.
3. System information

Personally Identifiable Information: This comprises of the information provided by you to us at the time of opening the account with us or registering online with us. The information includes the name, address, phone number, email address and other such information as is required by us from time to time based on regulatory requirement or any other requirement.

Transaction details: Information regarding your investments, including balances, positions, and history of transactions is available with us.

System information: Information about your computer hardware and software including information like your IP address, browser type, domain names, access times and referring Web site addresses etc that may be collected by ICICIDirect.com.

We will protect the Personally Identifiable Information with the same degree of care, but no less than a reasonable degree of care, to prevent the unauthorized use, dissemination, or publication of these information as we protect our own confidential information of a like nature.

We would not disclose the personal information to third parties, except under the following circumstances:

1. We may use your personal information to improve our service to you and to keep you updated about our new product or information that may be of interest to you.

2. Your personal information may be used by ICICI Bank Limited and its Affiliates for the purpose of offering you products and/or services that may interest you and help you learn about products and/or services that are offered to the public by ICICI Bank Limited and its Affiliates.

3. We may disclose your personal information to companies that provide support services for processing your application and transactions and such disclosure would be limited to the performance of the specific service we have requested.

4. We may disclose your personal information in limited circumstances where disclosures have to be made under the various regulations of Indian Laws or to any governmental agency or regulatory bodies.

Provided that nothing contained herein shall be deemed to restrict our right to make available any information as may be procured by us to such a third party as may be consented to by you in writing.

We may also ensure that your personal information is protected by confidentiality agreement with third party whenever it is disclosed to a third party, so as to enable such a third party to provide you certain specified services.

We ensure that the personal information given to us by you at the time of filling up the application form and the client agreement would be stored in a safe and secure place.

We ensure that the personal information on the web is placed in the secured portion of our web-site. We use an advanced 128 bit encryption technology, the Secure Socket Layer (SSL), which is one of the best available technology to ensure that the information transmitted between you and us across the Internet is safe and cannot be accessed by any outsider. SSL has been universally accepted on the World Wide Web for authenticated and encrypted communication between clients and servers.

Whenever you close your account(s) with ICICIDirect.com, all records pertaining to your information would be kept for such period of time as is required by law and/or any other regulatory bodies. Thereafter, the personal details would be removed from our records and would be certified as destroyed within reasonable time.

To ensure security of access to the personal information and transaction details, the access to the secured zone of our website is restricted by the unique login ID and Password selected by you. You should be very careful in handling the ID and password and you should ensure that you do not reveal it to anybody, nor do you keep it in writing. You should keep changing your password periodically. As a matter of precaution, we always give the details of your last login each time you log on to our site. In case you feel that the detail is not matching with your last login profile, it should give you an indication that somebody has been able to crack your login and password and is having unauthorised access to your details. In such circumstance, you should immediately change the password and also inform us about it.

To ensure safety of your trading access, our technology automatically logs you out of the site if no activity is registered for 15 minutes. However you should ensure that each time you leave your terminal you log yourself out. This prevents someone else from accessing your account if you leave your computer and your session has not "timed out"

We encourage you to review the privacy statements of other Web sites to which links may be provided through ICICIDirect.com so that you are aware of the privacy policies of these web sites too. We are not responsible for the privacy statements or other content on web sites outside of those of ICICIDirect.com.

We may also record information about your computer hardware and software including information like your IP address, browser type, domain names, access times and referring Web site addresses etc that may be collected by ICICIDirect.com. This information may be used by us for the operation of the service, to maintain quality of the service, and to provide general statistics regarding the use of the ICICIDirect.com.